DATE: May 14, 2019
SUBJECT:
Title
RESOLUTION AUTHORIZING A SINGLE SOURCE PURCHASE ORDER IN ACCORDANCE WITH BOARD POLICY NO. 110 II.H WITH CARAHSOFT TECHNOLOGY CORP. FOR SALESFORCE ENTERPRISE APPLICATIONS PLATFORM LICENSING IN AN AMOUNT NOT TO EXCEED $1,739,000, AND RESOLUTION AUTHORIZING AGREEMENT WITH DELOITTE CONSULTING, LLP IN AN AMOUNT NOT TO EXCEED $1,500,000 FOR SALESFORCE IMPLEMENTATION SERVICES WITH A FIVE-YEAR TOTAL COST OF OWNERSHIP OF $4,439,000. FUNDS REQUIRED FOR THIS PURCHASE ARE BUDGETED. FUTURE FISCAL YEARS WILL BE BUDGETED IN THE APPROPRIATE FISCAL YEAR, SUBJECT TO BOARD APPROVAL UPON THE ADOPTION OF EACH FISCAL YEAR'S BUDGET
Body
EXECUTIVE SUMMARY:
Striving to support the District's vision of becoming a 21st Century Port, the District's Information Technology Department engaged in a review of technology to address three current solution needs while simultaneously establishing a strategic software platform that can fulfill future needs. Three pressing needs that encompass District business centers and public engagement are:
1. Grants Management: comply with Federal grant requirements; resolve identified limitations to the District's grant-funded equipment tracking and project financial reporting.
2. Park Permits and Event Registration: modernize, streamline and improve access by the public.
3. Citizen Relationship Management (CRM): replace the existing end-of-life solution; enhance District business processes and provide easy access, integrated communication and consistent user experience for the public.
The District assessed various best-of-breed solutions, employed a Request for Proposals process, and assessed solutions in use by partner organizations. Staff learned of an implementation underway at the City of San Diego using a software applications platform, Salesforce.com, with implementation services delivered by leading integrator, Deloitte Consulting. Further review and engagement with City counterparts revealed that projec...
Click here for full text